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What happened

PUT /v1/organizations/{orgId}/billing/subscription (change-plan) was rejected because the organization’s cancellation has already taken effect — there is no active Orb subscription to modify. (For canceled-but-not-yet-effective state, see cancellation_revertable.)

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How to fix

Sign up again with POST /v1/organizations/{orgId}/billing/subscription. A new Orb subscription is created on the same Orb customer using the plan ID supplied in the request body; previously-granted signup credit is preserved so it is not granted twice.