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| HTTP status | 409 Conflict |
| Error code | cancellation_effective |
| Resolve action | select_plan |
What happened
POST /v1/organizations/{orgId}/billing/subscription/resume was called on an organization whose cancellation has already taken effect — the Orb subscription has ended, so there is nothing left to unschedule. This happens for PAYG cancellations (Starter, which cancel immediately) and for paid cancellations once the grace period has elapsed.
How to fix
Sign up again withPOST /v1/organizations/{orgId}/billing/subscription. A new Orb subscription is created on the same Orb customer using the plan ID supplied in the request body. The previous one_time_credit_granted flag is preserved, so the signup credit is not granted twice.