Alerts

An alert watches one or more entities — a person, a company, or a knowledge-graph topic — and emails you whenever one of them is mentioned on a podcast episode, or appears on a show as a speaker. Each match links back to the episode, the surrounding dialogue, and an AI-written summary of what was said, so you can read the context without opening the audio.

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What you can build

• Press monitoring — Get an email the moment a founder, executive, or brand is named on a show, with the transcript excerpt and a summary.
• Competitive intelligence — Track when competitors are discussed across the podcast catalog without polling the API yourself.
• Booking and PR tracking — Use a speaker-appearance alert to learn when a person actually appears as a guest, not just when they’re talked about.
• Topic watch — Follow a knowledge-graph topic and surface every new episode that touches it.

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Two kinds of alert

The kind is fixed when the alert is created and decides what counts as a match. A speaker-appearance match is reported only when the entity appears in one of the canonical appearance roles — GUEST, PANELIST, CORRESPONDENT, or AUDIENCE (raw transcription labels like caller, listener, or reporter are normalized into these buckets). HOST is intentionally excluded: hosting the show isn’t an appearance.

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How an alert is configured

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Delivery frequency

delivery_cadence controls how matches turn into emails. Realtime sends one email per match; the two digest cadences accumulate matches as they’re detected and send a single bundled email on schedule. Digest emails are bundled per alert — all of an alert’s matches in the window go into a single digest rather than one email per match, and each configured recipient receives that digest individually (recorded as one shared delivery). Notification emails must be verified before they receive mail. In the dashboard, your own address and your organization’s members’ addresses are verified automatically; API-key callers must use an address that’s already verified for the organization. See Notification emails.

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How alerts flow through the system

• A match is one detected mention or appearance of a watched entity on a single episode. Matches carry the mention count, transcript excerpts, speaker roles, and an AI summary.
• A delivery records one send attempt — a single row covering all of the alert’s recipients, who are each emailed individually. A realtime delivery carries a single match; a daily or weekly digest bundles every match from its window into one delivery.
• Every delivery and match has a shareable landing page that renders the result without the recipient needing an account.

When you create an alert, Particle also runs a one-time backfill over the previous 7 days so the alert isn’t empty on day one. Backfilled matches are real and flagged with is_backfilled: true, but they never trigger an email — only matches detected after creation are delivered. See Alert results.

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Endpoints

Alerts are managed through the /v1/alerts endpoints. Writes are scoped to a project; reads of a single alert, its matches, and its deliveries are addressed by the resource’s own ID.

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Plan requirement

Alerts are available on the Team, Business, and Enterprise plans. On a plan that doesn’t include them, creating an alert returns plan_does_not_support_alerts — upgrade from your . Each plan includes a number of active alerts. When you reach the included allowance, buy an Alerts Pack add-on to raise it — further creates return add_on_required until you do. Paused alerts (is_active: false) don’t count against the allowance.

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Next steps