Skip to main content

​
What happened

The organization has reached the seat cap defined by its current plan. Each plan caps the total of:
  • active members (users who have accepted an invite), plus
  • pending, non-expired invites (sent but not yet accepted).
Pending invites count against the cap so concurrent invites can’t bypass the limit. Cancelling a pending invite frees the seat immediately. Plan downgrades never remove existing members. If an organization exceeds its new cap after a downgrade, new seats stay blocked until the member count plus pending invites is below the cap again.

​
How to fix

Choose one:
1
Upgrade the plan from your .
2
Free a seat by removing a member or cancelling a pending invite.
Requires the OWNER or ADMIN role.