Skip to main content

What happened

The organization tried to create an alert on a plan that does not include the alerts feature (Starter or Growth). Alerts are available only on the current plans — Team, Business, and Enterprise. Organizations on one of these plans keep any alerts they already have; only the creation of new alerts is blocked until the organization moves to a plan that includes alerts.

How to fix

Upgrade to a current plan via the platform UI’s , or change the plan directly:
After the upgrade takes effect, retry creating the alert.