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What happened

The organization has zero data retention, and the request shared a Radar chat, or one of its turns, with anyone who has the link. A public link would copy the chat into every link preview and browser it reaches, so an organization with zero data retention shares chats only with its own members. A public link made before the organization turned zero data retention on stops opening.

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How to fix

Share it with the organization instead: members open the link signed in, and its preview shows only that it was shared with the organization.