> ## Documentation Index
> Fetch the complete documentation index at: https://docs.particle.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# subscription_not_found

> Billing subscription not found

export const SupportLink = ({children}) => {
  return <a href="https://platform.particle.pro/support">{children}</a>;
};

export const EmailSupportLink = () => {
  return <a href="mailto:api@particle.pro">api@particle.pro</a>;
};

|                    |                           |
| ------------------ | ------------------------- |
| **HTTP status**    | `503 Service Unavailable` |
| **Error code**     | `subscription_not_found`  |
| **Resolve action** | `contact_support`         |

## What happened

The organization has a plan set locally but no matching subscription could be found in the billing provider. This is an unexpected state that requires manual intervention.

## How to fix

Contact support at <EmailSupportLink /> or visit the <SupportLink>support page</SupportLink> to resolve your billing state.