> ## Documentation Index
> Fetch the complete documentation index at: https://docs.particle.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# plan_does_not_support_alerts

> The organization's plan does not include the alerts feature

export const BillingLink = ({children}) => {
  return <a href="https://platform.particle.pro/billing">{children}</a>;
};

|                    |                                |
| ------------------ | ------------------------------ |
| **HTTP status**    | `402 Payment Required`         |
| **Error code**     | `plan_does_not_support_alerts` |
| **Resolve action** | `upgrade_plan`                 |

## What happened

The organization tried to create an alert on a plan that does not include the
alerts feature (**Starter** or **Growth**). Alerts are available only on the
current plans — Team, Business, and Enterprise.

Organizations on one of these plans keep any alerts they already have; only
the creation of *new* alerts is blocked until the organization moves to a plan
that includes alerts.

## How to fix

Upgrade to a current plan via the platform UI's
<BillingLink>billing page</BillingLink>, or change the plan directly:

```
PUT /v1/organizations/{org_id}/billing/subscription
{
  "plan_id": "team"
}
```

After the upgrade takes effect, retry creating the alert.