> ## Documentation Index
> Fetch the complete documentation index at: https://docs.particle.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# cancellation_effective

> Cancellation has already taken effect — the Orb subscription is gone, so resume is not possible

|                    |                          |
| ------------------ | ------------------------ |
| **HTTP status**    | `409 Conflict`           |
| **Error code**     | `cancellation_effective` |
| **Resolve action** | `select_plan`            |

## What happened

`POST /v1/organizations/{orgId}/billing/subscription/resume` was called on an organization whose cancellation has already taken effect — the Orb subscription has ended, so there is nothing left to unschedule. This happens for PAYG cancellations (Starter, which cancel immediately) and for paid cancellations once the grace period has elapsed.

## How to fix

Sign up again with `POST /v1/organizations/{orgId}/billing/subscription`. A new Orb subscription is created on the same Orb customer using the plan ID supplied in the request body. The previous `one_time_credit_granted` flag is preserved, so the signup credit is not granted twice.